FAQ

For your best online experience, please follow these guidelines:

• Allow Pop Ups from this location
• Ensure the Minimum System Requirements are met
• Take your time going through the module for best Learning Outcomes success at the end
• Once you’ve gone through all the slides, the Outcomes Evaluation at the end must be completed in one sitting If you need to pause / exit and return at a later time during the module, be sure to ‘log out’ from the home page first. When logging back in, go to ‘My Dashboard’ to view the course in process and reaccess the module where you left off.
• You have 90 days to complete each online module once you have registered for it.

Questions can be directed to education@mbibc.ca

Minimum system requirements for online courses

• Dual core CPU Intel or AMD
• 100MB free disk space
• 2GB RAM
• Audio: sound card and speakers or headphones for listening
• Internet connection: Cable Modem or DSL
• Screen resolution: at least 1024×768
• Internet browser: IE 7 or greater, Firefox 2 or greater, browser set to accept cookies and to show the newest version of a page
• Pop-up blocker: must be disabled
• Flash media player (can be downloaded here)